Mapping Administration Processes
Why attend this workshop?
Value Stream Mapping is a method of identifying all activities taken up in the process of producing a good/service. During the workshop mapping for administrational processes will be presented. Mapping is a method, which allows for constant identification of possibilities of increasing added value, eliminating wastage, improving flow. It is not the end, but constitutes only the beginning of the way in effective value stream management. During the workshop, aside for techniques of mapping administration processes, the following will be presented:
- reflections on the elimination of wastage,
- definitions and analyses of indicators of efficiency of administrational works conducted,
- lean approach to the level of value stream,
- case studies,
- examples of companies, who have applied the lean approach in the office area.
Aim and expected results of workshops
The aim of the workshop is to familiarize participants with the method Mapping Administration Processes. After completing the workshop, participants will learn to identify wastage through systematic analysis of the value stream. They will also learn about the tools that should be implemented. Thanks to the workshop, participants will gain experience in applying and implementing the method, useful in its use in a company.
Target group
The workshops are particularly targeted at:
- employees responsible for: the process of continuous improvement, shopping, orders, planning processes, realization of administrational and financial processes.
Workshop program
1. Introduction to workshops.
2. Identification of wastage in the office area.
3. Definitions and analysis of indicators of efficiency of administrational works conducted.
4. Lean approach to the level of the value stream for particular administration departments.
5. Lean Office Tools.
6. Designing a map of the current state.
7. Designing a map of the future state.
8. Case studies, exercises.
9. Summary of workshops.
Method of teaching
Lecture, exercises, simulation games, teamwork, case study, discussion, presentations of participants.
Duration
1 day (8 class periods)
